Operating partners, portfolio company COOs and CFOs, and performance improvement consultants.
A rapid diagnostic of how the company actually runs
When a KPI is off and the reports do not say why, Cerenovus reads the company's email, documents, and system data, traces each problem to its root cause, and recommends the fix. Every fix is ranked by what it is worth, so your team knows what to do first. The diagnostic can cover the whole company or a single process, and it starts from the KPIs your team already reports. Every finding links to the records behind it, so the cause can be checked before anyone acts on it.
From records to recommended fixes
Each recommendation follows from the records. Cerenovus traces the cause, sizes the ways to fix it, and recommends the one that returns the most for the effort. Every recommendation states its evidence and assumptions, and where the records cannot support a number, the estimate stays a range.
- 01
Read
Read-only access to email, documents, and ERP and CRM data. No one cleans up the files first.
- 02
Trace
Each process is rebuilt as it actually runs, and each problem is followed upstream to its root cause.
- 03
Size
Each problem is sized in hours and cost, and in EBITDA or cash where the records support it.
- 04
Recommend
Cerenovus names the fix, the owner role, and the order of work, and ranks every fix by value.
Where the diagnostic looks for value
KPI root causes
Why a margin, delivery date, or cost line is off, traced through the processes behind it to the cause.
Labor productivity
Manual work, re-keying, extra approvals, and duplicated work, sized in hours and cost.
Procurement savings
Payments above contract rates, off-contract spend, and rework.
Margin leakage
Discounts outside policy, prices not checked against contracts, and contract terms that are not enforced.
Cash conversion
Invoices held up by disputes or missed steps, measured in DSO. This is cash, so it sits outside EBITDA.
Bottlenecks
Work that waits on approvals, handoffs, or batch runs, such as orders that wait overnight for a batch run.
Operational risks Cerenovus flags
Each one goes into the operational risk register with an owner role and a recommended mitigation.
- Manual stepsSteps typed, checked, or chased by hand, with the hours each one takes.
- Duplicated work and systemsReports, trackers, and systems kept twice for one purpose.
- Conflicting incentivesTargets that reward one team for work another team has to undo.
- Key-person riskProcesses, customers, or systems that only one person knows how to run.
- Single points of failureA step, system, or supplier with no backup, where one failure stops the work.
- Decisions with no ownerRecurring calls, such as pricing exceptions, that wait until someone senior steps in.
What your team receives
Every engagement delivers the same core documents, led by a value creation plan that sets out the ways to improve EBITDA. The documents below them are specific to this review. Each links to its sources.
Core documents
Value creation plan
The ways to improve EBITDA, set out as operational levers. Each lever states the problem, its root cause, the recommended action, the estimated EBITDA or cash impact, an owner role, and the records behind it.
Findings report
Every finding with its root cause, the teams involved, and links to the emails, records, and files behind it.
Operational risk register
Key-person risk, single points of failure, weak controls, and other operational risks, each with what it puts at risk, an owner role, and the recommended mitigation.
Specific to this review
KPI root-cause analysis
Each off-track KPI traced through the processes that drive it to its cause, with the evidence for each link.
Workflow maps
Each process drawn as it runs today beside the recommended version, with manual steps and waiting time marked.
Organization map
Who the work actually routes through, beside the official chart, with the roles that carry the most handoffs.
Cerenovus recommends a fix for every finding and ranks them by value. Management decides which to fund and leads the change.
Map the work between your teams
Cerenovus reads approved company data through read-only access and ranks what it finds by value.